COMPANY COUNTRY: Ireland GOVERNING LAW: Irish Law BUSINESS EMAIL: info@charlotte-willow.com

OVERVIEW This website is operated by Charlotte & Willow. The terms 'we', 'us' and 'our' refer to Charlotte & Willow. By visiting our website and/or purchasing products, you accept the following Terms of Service, including any additional terms and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

We reserve the right to update, modify or replace any part of these Terms of Service. It is your responsibility to check this page periodically for changes.

SECTION 1 - ONLINE STORE TERMS AND CONDITIONS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site. ▪ You may not use our products for any illegal or unauthorised purpose. ▪ You must not violate any laws in your jurisdiction (including but not limited to copyright laws). ▪ You must not transmit any worms, viruses or any code of a destructive nature. ▪ A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.

Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

This site may contain certain historical information which, by nature, is not current. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without prior notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Contract Conclusion: The presentation of products in the online store does not constitute a legally binding offer, but a non-binding online catalogue. By clicking 'Buy' (or equivalent), you make a binding offer to enter into a purchase contract. The order receipt confirmation email does not constitute acceptance of the contract.

Warranty: Statutory warranty rights apply in accordance with Irish and EU consumer protection laws.